Get in Touch
"Everyday Essentials for Effortless Glow"
At The Curvia, we believe great products are supported by thoughtful service. We value clear, transparent communication and are always here to assist you with order inquiries, feedback, or general support.
How to Contact Us
Email: thecurviaofficial@gmail.com
Business Address
The Curvia
DDA First Floor, Akshardham Apartment, Sector 19 Pocket 3 Dwarka,
New Delhi – 110075, India
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM
For order-related inquiries, please include your Order ID in the subject line to help us assist you faster.
Response Time
- We aim to respond to all customer queries within 24–48 business hours.
- Queries received on weekends or holidays will be addressed on the next working day.
Our Commitment to You
If your order has not arrived within 15 business days of shipping, or if you receive an incorrect or defective item, please contact us promptly. Our team will review the issue and provide an appropriate resolution.
Use of Contact Information
We collect your contact details only for the following purposes:
- Processing and delivering orders and shipping updates
- Responding to inquiries, returns, or complaints
- Sending promotional communications, only if you have opted in
Your information is never shared with third parties without consent, except where required by law.
Customer Support Commitment
At The Curvia™, we strive to resolve all concerns promptly, fairly, and professionally. Customer feedback is always welcome and helps us improve our products and services.
Policy Updates
This Contact Information Policy may be updated periodically to reflect changes in our communication practices. Please review this page regularly for updates.